How to Find Qualified Workers for the Holidays

The holidays can bring retailers an end-of-year bump in sales that sees them through the slow-down after the New Year. This, however, necessitates hiring additional temporary staff to ensure that consumers aren’t frustrated by long lines or empty shelves. To compete and take advantage of increased holiday sales, you need calm, experienced, friendly staff to Read More …

Triggering the Buying Impulse

The overwhelming majority of consumers have at one time or another made an impulse purchase. Even the most self-disciplined shoppers can find themselves surrendering to the urge to save money or not miss a valuable opportunity. Making a purchase on the spur of the moment is an impulse buy. There are many reasons why people Read More …

A Common Retail Challenge: Keeping Shoes Straight

Just mention the words ‘shoe section’ to the average retail store operator and you may receive an angry look in return—and likely a few mumbled words of frustration as well. Many store owners and operators quickly become frustrated with their shoe section as they find that it is difficult (if not impossible) to keep organized, Read More …

Show Your Appreciation

A little appreciation can go a long way with customers. When was the last time someone showed they appreciated you? Do you remember how it made you feel? From a simple “thank you” to a small gesture, showing appreciation is a way of saying that you care. While is this common in our personal lives Read More …

Keeping It Fresh with New Inventory

One of the keys to success in the retail world is stocking your shelves with products your customers want to buy, rather than products you want to sell. This might seem like a semantic distinction, but it is of crucial importance. Many retailers hold on to old inventory far too long, hoping to sell it Read More …

Happy Employees Equals a Happy Bottom Line

A great retail business can suffer at the hands of unhappy and unproductive employees. Without their consistent efforts on a day-to-day basis, everything else you do in your retail store can take a backseat. After all, if customers think they will receive poor service or run into rude employees, they will avoid your store. There Read More …

Creating Trust and Differentiation with Branding Consistency

Your brand is your reputation. The visual elements are those aspects that communicate your values. Logos, fonts and colors are the fundamental building blocks of creating a reliable DNA for your brand, but they are only the beginning. It bears repeating: shoppers choose brands they trust. Maintaining consistency is paramount to this effort. For instance, Read More …

Checkout Nirvana: Where Does the Register Go?

A well-designed retail space not only engages shoppers, but also can enhance sales. Critical to this success is the placement of checkout counters. Checkout is the last step in your customers’ shopping experience. This has led many retailers to devote considerable time and effort to strategically positioning their registers. Williams-Sonoma, for example, places their counters Read More …

Kid-Friendly Retail Is Profitable Business

Shopping with kids in tow can be a challenge—even for the most easygoing parent. Fussy kids can often lead a mom or dad to beat a swift retreat to the nearest exit. When that happens, parents lose productivity and retailers lose sales. Smart retailers, however, have caught on that integrating kid-friendly features into their space Read More …

How to Open a Vape Shop: Cut Through the Smoke

Vaping is an industry that is on fire. Currently, there are between 6,000 and 7,000 vape shops in the U.S.—not counting smoke shops, convenience stores and other hybrid outlets that also sell vape products. This number is not expected to shrink anytime soon. Distilling the Numbers As the number of tobacco smokers continues to decline, Read More …